Cookie Policy

Cookie Policy

Cookie Policy

Carmarthenshire County Council respects your data and your privacy is important to us. 
Our address is County Hall, Carmarthen, Wales SA31 1JP.  You can also contact us by email at If you have any queries in relation to data protection, please email us.

Why do we use cookies and similar technologies?
To make our website (including our mobile site) work better we use cookies and similar technologies, such as tagging.  Cookies and similar technologies can perform functions and personalise content.

What is a cookie and what do they do?
A cookie is a small text file which sits on your device or browser and assists with information flow and functionality. We use cookies to support the main and mobile websites and our app.  For instance, some cookies help with site security or provide information to help us improve the site.  Certain cookies can personalise content. Each cookie performs a specific action.

For instance, cookies can send general information about how the site or app is used, which can be used for maintenance and improvement.  These cookies don’t capture your personal data and we wouldn’t be able to identify people from the information.  They simply log numbers and provide grouped information about site or app navigation – this tells us if people can find what they want.

Other cookies remember information from one page to another, so you don’t have to keep entering it.  These are called “session” cookies.  Cookies which remember things for longer, from one visit to the next, are called “persistent” cookies.  Persistent cookies can do things like remember preferences and adjust content to suit you (personalisation).

What are first and third party cookies?
Cookies can be sent by different parties. If the cookie comes from our site it is a first party cookie.  If it comes from another site, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit.

Do I Have to Accept Cookies?
You may reject cookies; however, site and app functions will be affected.  Cookies help our sites and app to work properly and personalise your experience. You’ll be able to browse the sites and app without cookies but some standard functionality, preferences and certain features will not work.

By accepting cookies, you allow us to improve your experience and remember information about you, which can personalise your experience. To withdraw consent, you can reject or delete cookies. Please see the Managing Your Cookies section below on how you can adjust your browser settings.

By consenting to all cookies you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the cookies you allow.  If you do not agree, you can withdraw your consent at any time by managing your cookies in the links below. This will not include ‘Strictly Necessary Cookies’ that are required for this site to function. 

Managing Your Cookies
You can manage your cookie settings using this link or through managing settings in your browser. More information about cookies is available on external websites such as

We are not responsible for the content or cookies from external websites.  If you follow a link from our site to a third party site, they will have their own privacy and cookie notices.
Please bear in mind that if you restrict or disable cookies it can limit functionality and prevent sites from working properly at all.

How long do cookies last?
Different cookies can last for different lengths of time. Session cookies last for that website visit.  Information is kept from one page to another, so you don’t have to keep entering it.
Persistent cookies are on your browser and may last for a year or until you delete them.  They can personalise the site and remember information each time you visit.  We use them to see how people engage with our site.  It helps us change and develop the site and improve your experience of it.

What different types of cookies does the site use and what are they each for?
Different types of cookies do different things.  We use the following cookies on our sites and apps.


Strictly Necessary Cookies support our website. They are essential when you move around our website and use its features.

Analytical/Performance Cookies collect anonymous information on how people use the website or app, which helps us develop these. We can see if people find things easily and improve site navigation.

Functionality Cookies remember you when you return to the site or app and choices you have made on previous visits, such as searches.

What are similar technologies?
Tagging works in a similar way to cookies.  We use a tag called a pixel.  A pixel is an image that once imbedded in an email connects to a file stored on our web server and allows us to determine customer interest in our website.  Tags can also be known as beacons. These allow us to see which promotions seem of interest to our customers, and if a particular one seems to interest you.